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Privacy and Cookie Policy

Privacy and Cookie Policy


This Privacy Policy governs the manner in which Quadbase Systems inc. collects, uses, maintains and discloses information collected from users (each, a "User") of the https://www.quadbase.com/ website ("Site"). This privacy policy applies to the Site and all products and services offered by Quadbase Systems inc.

 

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

 

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

 

Web browser cookies

Our Site may use "cookies" to enhance User experience. User's web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. Third party advertisers on the Site may also place or read cookies on your browser.  We do not have access to or control of any cookies that our advertisers may store in your browser and this Privacy Policy does not apply to the use of cookies by advertisers.  User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

 

How we use collected information

Quadbase may collect and use Users personal information for the following purposes:

  • To improve customer service
    Information you provide helps us respond to your customer service requests and support needs more efficiently.
  • To personalize user experience
    We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
  • To process payments
    We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
  • To send periodic emails
    We may use the email address to send User information and updates pertaining to their order. It may also be used to respond to their inquiries, questions, and/or other requests. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.
  • To analyze and improve our service
    We may share aggregated information that does not include personal identification information and we may otherwise disclose non-personal identification information with third parties for industry analysis, demographic profiling and other purposes. Any aggregated information shared in these contexts will not contain Users’ personal identification information.
  • To comply with the law
    We may disclose information about Users to government or law enforcement officials or private parties as we  believe necessary or appropriate to respond to claims and legal process, to protect our property and rights, or to protect the safety of the public.
  • To effect a business transfer
    We may sell, transfer or otherwise share some or all of our assets, including your personal identification information, in connection with a merger, acquisition, reorganization or sale of assets involving our company, or in the event of bankruptcy.

 

How we protect your information

We adopt appropriate data collection, storage and processing practices and security measures to help protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.  No method of transmission over the Internet, or method of electronic data storage is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal identification information, we cannot guarantee its absolute security.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures.

 

Sharing your personal information

We do not sell, trade, or rent Users personal identification information to others except as specifically provided above. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.

 

Third party websites

Users may find advertising or other content on our Site that link to the sites and services of our partners, suppliers, advertisers, sponsors, licensors and other third parties. The inclusion of such advertising or links does not mean that we endorse the products or services of such third parties or their privacy policies.  We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website's own terms and policies.

 

Our Policy Toward Children

The Site is not directed to children under 18. We do not knowingly collect personally identifiable information from children under 13. If a parent or guardian becomes aware that his or her child has provided us with personal identification information without their consent, he or she should contact us. If we become aware that a child under 13 has provided us with personal identification information, we will delete such information from our files.

 

Changes to this privacy policy

Quadbase has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

 

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

 

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Quadbase Systems, Inc.

990 Linden Drive, Suite 230
Santa Clara, CA 95050

 

This document was last updated on October 14, 2021